Privacy Policy for Pelorivana

Welcome to Pelorivana. Your privacy is important to us. This policy explains how we collect, use, and protect your information when you interact with our services in South Africa.

Information We Collect

We collect information to provide, improve, and secure our services for all users.

• Personal details such as your name, contact information, or company name when you fill out forms.
• Usage data including your IP address, browser type, device information, and site visit metrics.
• Cookies and tracking technologies used to personalise your site experience and analyse traffic patterns.
• Correspondence and messages sent via our forms, chat, or direct contact for business purposes.

How We Use Your Information

We use collected information for business operations, safety, and to enhance your experience.

• To deliver our services, respond to your requests, and manage client relationships.
• To improve our website’s content, performance, and user interface.
• To monitor usage patterns and security, identifying and addressing potential issues.
• To comply with legal obligations, regulatory requirements, and industry standards.

Legal Basis for Processing

We comply with South African POPIA, GDPR, and other relevant laws.

Your data is processed on the grounds of consent, contractual necessity, or legal compliance. We always act within the scope of the law.

Sharing Information

We do not sell your personal data. Information is only shared as necessary to provide our services.

• With partners or vendors who assist in operating our website, all bound by confidentiality agreements.
• Where required by law or valid legal process—always keeping your privacy in mind.
• If our business structure changes, your data may transfer with appropriate safeguards in place.

Data Security

We implement modern security measures to keep your personal information safe from unauthorised access, changes, or loss. Our protocols align with leading industry standards approved for South African organisations.

Your Rights

You have rights to your data and how it is processed.

• Request access or correction of your personal information in our records.
• Object to or restrict certain processing activities at any time.
• Request deletion of your data, within the limits of law and contractual requirement.
• Withdraw consent when processing is based on your permission, subject to local laws.

Cookies and Tracking

Our use of cookies supports your experience and analyses site activity. See our full cookie policy for more details.

Cookie Policy Cookie Policy

Contact Us

If you have a privacy question, please contact us by email, phone, or visit our office.

Policy Updates and Changes

We may revise this policy to reflect changes in regulation or business practice. Updates will be posted on this page.